Buyer’s Guide
Ordering
Architectural Accessories Buyer’s Guide:
All our decorative accessories are made to order especially for you by our skilled glassmaking team in our Surrey studio. Our lead time for orders is three-four weeks, but we will always try to get them to you faster if we can. If you need an urgent delivery, please contact us and we will do our best to help.
Handmade Glass
We pride ourselves in making our handles, finials and tie-backs as precisely as possible to match the sizes shown, but the nature of the hand making process means that there may be a slight tolerance on the size of a millimeter or so either way.
Similarly, there may be very slight variations in shape, or the density of colour, or the distribution of silver and gold leaf. These slight variations are not flaws: they are inherent in the beauty of a handcrafted object compared to the uniformity of a mass-produced one.
Sizing
Our cabinet handles are available in 30mm and 40mm diameter. These sizes are ideal for small pieces of furniture such as cabinets, cupboards, chests of drawers etc. Should you require a different size, please see our Bespoke Service page for information on how to order.
Our door handles are designed for interior doors and are supplied with a turning fitting mechanism. Our door handles come in three sizes, depending on their shape. Most of our handles are spherical in shape and are 60mm diameter. Our cube-shaped door handle (Dallas) is 50mm diameter and our dome-shaped door handle (Kyoto) is 70mm diameter. Should you require a different size, or a fixed fitting for an interior door that is opened by a simple pull, please see our Bespoke Service page for information on how to order.
Similarly, our curtain pole/newel post finials, and curtain tie-backs, are also subject to the same slight variations of size, shape, etc. Our finials are offered in five sizes, with the smaller diameter sizes most suitable for curtain pole finials and the larger sizes ideal for newel posts. Should you require a different size, please see our Bespoke Service page for information on how to order.
Silver and Gold Leaf
We use 100% pure silver leaf and 23.5 carat gold leaf when making our handles and finials. In all but one style (Rome), the silver or gold leaf is embedded within the clear glass during the hand making process and therefore will never tarnish or rub off.
For our Rome (onion shaped) handle, the silver or gold leaf is applied to the outside of the handle, during the making process, and is fused onto the hot surface of the glass. Gold leaf will not tarnish, but heavy handling may over time cause the layer of leaf to wear thin. We protect the gold leaf with a layer of special museum grade clear wax to minimise wear and tear. Silver leaf may also rub off over time and it patinates naturally when exposed to the air. To minimise both effects, we protect the surface with a layer of special museum grade clear wax. We recommend this finish only for areas of light use.
Fittings
Our standard finishes are stainless steel, polished nickel and brass. The stainless steel has a softly brushed, matt surface. The polished nickel has a shiny surface, like chrome. The brass has a softly brushed, matt surface.
Before ordering door handles, please check your doors and locks are suitable for them as not all doors are. You should also check that there is sufficient clearance for hands to turn them without catching on architraves.
Dust can be removed with a soft cloth or duster. Finger marks can be removed with a soft cloth dampened with water or a mild detergent. For the Rome handle, where the silver or gold leaf is on the outside of the glass, we recommend light application of Renaissance wax as this will remove finger marks and further protect the surface.
Fitting Sizes
Cabinet handles:
Handles with a 30mm diameter have a fitting that is 15mm diameter x 10mm deep.
Handles with a 40mm diameter have a fitting that is 19mm diameter x 10mm deep.
Our cabinet handles are supplied with an M4 screw, 30mm long, to fix the handle to your piece of furniture. This screw should work well in most situations. However, the M4 screw is easily available in a series of different lengths should you find the thickness of your piece of furniture requires either a shorter or longer length. Alternatively, the screw supplied can be cut to size with a hacksaw.
Door handles:
All our door handles (50mm/60mm/70mm diameter) are attached to a 38mm diameter x 11mm deep fitting, which in turn is attached to a 55mm diameter x 4mm thick rose with three screw holes for installing on the door. The total standoff between the face of the door and the base of the glass is 17mm.
Our door handles are supplied with three 25mm countersunk screws to fix the rose to your door. We also include a special tool for tightening the screws, as well as detailed instructions for installation. Our door handles are designed to fit an 8mm square-section spindle.
Curtain tie-backs:
All our tie-backs are attached to a 38mm diameter x 10mm thick fitting, which in turn is attached to a 10mm diameter by 114mm long post. The post is then attached to a 50mm diameter x 3mm thick plate, which has two holes for screws to install the tie-back to the wall.
The total standoff between the face of the wall and the base of the glass is 128mm.
Bespoke
Whether you are an interior designer or buying for your own home, Adam is happy to work with you to realise your ideas for decorative accessories. It may be that you might simply want to have one of our styles in a bespoke size or colour. Or you may have a completely different design in mind and Adam can work with you to make your ideas a reality.
Either way, please see our Bespoke Service Guide »
Delivery
Free delivery to mainland UK destinations. As soon as your order is ready, we carefully pack it and send it by next-day courier via TNT.
For deliveries to the rest of the UK, and other parts of the world, please call for a shipping quote. Any import duties or taxes are the responsibility of the purchaser.
VAT
All our prices include VAT at 20%. This applies to all UK and EU orders. For export orders other than to the EU, VAT is not applicable.
Damaged Goods
We are expert packers of glass. Breakage or other damage in transit is extremely rare. In the unlikely event that your goods arrive damaged in any way, please notify us by telephone or email on the day of delivery to discuss how we can resolve the issue.
Telephone/Email Orders
After browsing our products online, you are welcome to order by telephone or email, if you prefer. We can take payment by debit or credit card over the phone. If you email us your order, we will call you back to organise payment.
A member of Surrey Hills Enterprises – A mark of local provenance, quality and sustainability
A Fellow of The Society of Designer Craftsmen
A member of The Surrey Sculpture Society
